Vos3000 datasheet/ linknat website.

VOS3000 VoIP Operation System

Introduction

VOS3000TM system is designed for VoIP operation by Linknat Limited.

Used for audio, data and multimedia services control, connection management, protocol adaptation, address resolution, routing, authentication, billing and so on. Support international standard protocol: SIP and H323.

Provide operation rate management, package management, account management, terminal management, gateway management, data query, data report, CDR analysis, cards management, alarm management, number management, system management and so on. Integrate extreme media proxy module, support millions phone card business. Under rigorously tested, stable, effective, safe and reliable.

Figure1-1 VoIPSolutions’Location

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Features

Hardware Security

VOS3000 support hot standby to ensure no single point of failure in the system. When master server failure, services can switch to slave server immediately.

Support network traffic, CPU utilization, memory utilization, hard disk real-time monitoring, can find unusual situations rapidly.

Hot standby needs to buy 2 copies of VOS3000 and hot standby module.

Software Security

System is designed to ensure safety, provide the following security:

 SSH security reinforcement: prohibit root Telnet, SSH login will send email notification automatically

 MySQL security reinforcement: binding the private network address, user without password is forbidden

 Linux security reinforcement: login user check, service check

 Password authentication mechanism: login uses SHA512, RSA2048, encrypt storage

with AES128

 Detailed logs: time, operator, IP, content

 Client login email notification

 Detailed operation and privilege define

 Backup database directory to do data recovery

Reliable Business

 Load balance design, switch routing automatically, when abnormal

 Graphical signaling tracing, ensure data integrity and service access, find problem

accurately

 Analysis report, assess connection rate, average duration and system load

 Call detail report, ensure integrity of each call

 Dynamic blacklist, prevent malicious call

Centralized and Decentralized Control

VOS3000 is based on IP interconnection, administrators use client to manage and monitor the whole system.

Configure multi data in one client Guarantee data consistency and integrity Reduce errors brought by manual operation

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Flexible Billing

VOS3000 has flexible billing strategy and various packages, such as phone’s private rates, minimum consumption, package rent, gift money, gift time and so on. Support various business model, sales strategy and market plan.

 Support pre-paid and post-paid

 6+6, 1+1, 60+6, N+M

 Real time billing, force cut off

 Billing by prefix

 Various package Extensive Compatibility

Summed up years of experience, VOS3000 has broad compatibility with all major equipment, through detailed configuration items to adapt special equipments.

 Protocol compatibility: softswitch do unidirectional negotiation with terminal, support non-standard signaling filter and rebuild

 Audio codec support: G.711, G.723, G.729, iLBC and so on

 Video codec support: H.261, H.263, H.264, VP8 and so on

 Fax support: T38

 Specify audio and video codec

 Support DTMF conversion and transmission settings: RFC2833, SIP INFO Routing Strategy

VOS3000 supports multiple routing strategies: according to the minimum rate routing (LCR), according to the connection rate (ASR) routing, priority, routing gateway group, identify black and white list and so on to meet business requirements.

Set priority for international business, load balance in gateways with the same priority. Support routing retry, when failed to connect a routing, system will try next one automatically. Support cross carrier networks, make interoperability across multiple carrier networks. Support routing optimization between different operators, ensure the best call quality.

Real Time Alarm

VOS3000 provides full alarm mechanism, beside monitor software and hardware, business conditions are also monitored. System will make audio alarm, interface alarm, send alarm email and dial alarm number to give alarm at the first time, keep business security and smooth.

Value Added Service

VOS3000 is a pure software solution, easy for upgrading, can achieve rapid response to new businesses. Audio service is designed in atomic operations, can be combined to meet business demands.

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 Color ring back tone

 Voicemail

 Call transfer

 Balance spots

 IPPBX

 Direct Callback

 Audio self service

Value added modules are sold separately.

Various Reports

 Terminal reports, whole sale reports

 Clearing reports

 Analysis reports

 Phone card reports

Third Party Support

 Support SIP message extension

 Support HTTP + JSON interface

Applications

VoIP operation: whole sales, terminal business, phone card business, call routing control.

Enterprise/Industry customer: VoIP network construction and value added business applications (such as IP PBX, voicemail, CENTREX and so on).

Parameters

Items

Parameter

BHCA (Busy Hour Call Attempt)

4,320,000

CPS (Call Per Second)

1,200

Concurrency

5,000

Account

About 1,000,000

Fee Rate

About 2,000,000

Phone

About 50,000

Online Phone

About 20,000

Phone Card

About 6,000,000

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CDR

73G/Year/1000 Concurrency

Network Protocol

TCP、UDP、RTP、RTCP

Signaling Protocol

H323、SIP、RFC2833、H245

Interface Protocol

HTTP、HTTPS

Software Requirements

Operation System

Red Hat Enterprise Linux Server 64bit (5.4 to 6.4)

Hardware Requirements

CPU

Intel Xeon E5 Serials (or above)

Memory

8 G (or above)

Disk

146 G SAS (or above)

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Screenshorts

Figure1-2 AccountManagement

Figure1-3 CallAnalysis

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Figure1-4 ConnectAnalysis

Figure1-5 CallDistribution

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Functions

Rate Management

Function

Memo

Fee rate group

Independent with account, different accounts can have different rate groups

Fee rate prefix

Prefix match, support millions of rates

Fee rate level

International/Domestic/Local/Net

Fee rate billing time

Time in seconds, supports section fee rate

Import fee rate

Support excel and text files

Export fee rate

Support excel/txt/html

Filter fee rate

Filter by prefix/type/location

Section fee rate

Each section can set different amounts

Package Management

Function

Memo

Package

Account can have different packages, billing by cheapest one

Rent type

Support rent period and rent unit setting

Period rate

Support week period/month period/year period

Fee duration

According to area prefix, begin time and end time

Fee money

According to package rent time

Account Management

Function

Memo

Account

Support account id, account name, current balance, overdraft limit, billing rate, private rate, today consumption, billing gateway, phone, phone card, bind number, package, customer information

Billing

Real time billing, insufficient force cut off

Pay

Direct pay/Web pay/IVR pay

Fee rate

Different account can choose different fee rate group

Account’s phone

Enter account’s phone management

Account’s gateway

Enter account’s gateway management

Clearing account

Set routing gateway rate

Filter

Filter by agent id, account id, account name, type, phone number, gateway id, billing rate, status

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Call Analysis

Local Settings

Agent Management

Gateway Operation

Function

Memo

Trace length

Set trace time

Trace file size

Set trace file size

Call analysis

Detailed call signaling

Function

Memo

Minimize

Status bar/System tray

Auto lock

No operation automatically lock

Voice alarm

Critical/Major/Minor/General

Function

Memo

Agent

No limit on agent level, real time billing

State

Agent insufficient, sub account cannot use

Account

No difference between agent and account

Browse

Show agent relationship by filter and level

Function

Memo

Routing gateway

Support gateway id, prefix, mode, gateway group, lock type, line limit, priority, IP, password, callee black/white list group, memo, clearing account, clearing balance

Routing gateway

additional setting

Support type, protocol, signaling port, media proxy, encryption, routing prefix, period control, codec

Routing gateway

prefix management

Support allow/forbidden caller/callee prefix, caller/callee rewrite rule

Routing gateway

number management

Support automatically add area code for mobile, regional restriction for mobile, call restriction on local city

Routing gateway

switch

Support fault switch, longest prefix match, priority, line percent

Routing gateway

filter

Filter by account, gateway id, prefix, IP, lock type

Mapping gateway

Support gateway id, lock type, authorization type, gateway group, line limit, rouging gateway group, IP, account id, account name, password, priority, caller/callee black/white list group, memo

Mapping gateway

additional setting

Support gateway type, media proxy, RTP interrupt detection, mapping prefix, period control, codec

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Function

Memo

Mapping gateway

prefix management

Support allow/forbidden mapping caller/callee prefix, mapping caller/callee rewrite rule

Mapping gateway

Filter

Filter by account, gateway id, IP, lock type, authorization

Gateway group

Support gateway group, line limit, routing gateways, mapping gateways

Online routing

gateway

Show routing gateway id, prefix, number of calling, line limit, ASR, ACD, registered IP, register time, update time, duration, encryption type, softswitch

Online mapping

gateway

Show mapping gateway id, number of calling, line limit, ASR, ACD, registered IP, register time, update time, duration, encryption type, softswitch

Gateway status

Show gateway id, total calls, total connected, callee rejected, trunk error, trunk error, network error, caller abandon, average talk time, total talk time, IP

Phone Operation

Function

Memo

Phone

Support phone number, password, display caller id, lock type, authorization, monthly consumption, monthly min, monthly max, monthly service fee, billing rate, line limit, caller/callee black/white list group

Supplementary service

Support display caller id, call forwarding, do not disturb, call forwarding on period, call forwarding unconditional, call forwarding no reply, offline forward, call forwarding on busy

Lock type

Bar outgoing/Bar incoming/Bar all calls/No lock

Account

Support set account, change account

Online phone

Show phone number, number of calling, line limit, call in capacity, call in limitation, call out capacity, call out limitation, device id, protocol, registered IP, registration time, update time, duration, encryption type, local IP, softswitch

Business Analysis

Function

Memo

Routing Analysis

Support routing query by authentication method, device type, caller, callee

Call Analysis

Analysis call signaling to find problems

Registration Analysis

Analysis register signal to find problems

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Business Management

Function

Memo

Current call

Show caller, callee, calling gateway, called gateway, connect time, duration, continue duration, connect delay, calling code, caller audio traffic, callee audio traffic, caller coding, callee coding, caller information, callee information, caller DTMF, callee DTMF, media routing, calling device name, called device name, caller encryption type, callee encryption type, softswitch

Filter

Filter by caller, callee, gateway id, IP

Statistic

Show setup, call processing, progress, alerting, invite, trying, session progress, ringing, total call, total duration, media routing

Registration

management

Support add/import SIP account to generate routing gateway

Domain management

Show domain’s IP, do check every 15 minute

Operation performance

Show concurrency performance, system performance and CDR queue

Softswitch management

Support data synchronize

Audio Service

Function

Memo

Public audio

Support audio name, size, audio import and audition

Internal audio

Support audio name, size, audio import and audition

Language management

Show directory name, number of audios

Direct/callback

service

Show service name, number of menu, directory, service audio, device

Direct/callback audio

Support audio name, size, audio import and audition

Direct/callback

template

Show template id, name, number of menu, device

Direct/callback

device

Show access name, mark, number of service, creation time, access IP, access time

IP PBX service

Show service name, number of menu, directory, service audio, device

IP PBX audio

Support audio name, size, audio import and audition

IP PBX template

Show template id, name, number of menu, device

IP PBX device

Show access name, mark, number of service, creation time, access IP, access time

Value added service

Show service name, number of menu, directory, service audio, device

Value added audio

Support audio name, size, audio import and audition

Value added template

Show template id, name, number of menu, device

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Function

Memo

Value added device

Show access name, mark, number of service, creation time, access IP, access time

Phone polyphonic

ringtone

Support audio name, size, audio import and audition

Voice mail audio

Support audio name, size, audio import and audition

Alarm prompt audio

Support audio name, size, audio import and audition

Data Query

Function

Memo

CDR

Show caller, callee, begin time, end time, conversation time, charged duration, call charges, call expense, termination reason, hang up side, calling gateway, called gateway, caller IP, callee IP, account name, account id, agent id, call type, area prefix, incoming caller, incoming callee, outbound caller, outbound callee, calling device name, called device name, package duration, package charges, billing method, charge mode, continue duration, connect delay

CDR Filter

Filter by agent id, account id, account name, caller, calling gateway, callee, called gateway, caller IP, callee IP, incoming caller, incoming callee, outbound caller, outbound callee, begin time, end time

Payment record

Show account id, account name, money amount, account balance, type, payment time, mode, user, agent id, agent name, serial number

Payment Filter

Filter by agent id, account id, account name, type, begin time, end time, mode

Revenue Detail

Show account id, account name, total charges, total duration, local charges, local duration, domestic charges, domestic duration, international charges, international duration, net charges, net duration, total package, package duration, number of CDR

Gateway Bill

Show gateway id, IP, account id, account name, total charges, total duration, local charges, local duration, domestic charges, domestic duration, international charges, international duration, net charges, net duration, total package, package duration, number of CDR

Phone Bill

Show phone number, account id, account name, total charges, total duration, local charges, local duration, domestic charges, domestic duration, international charges, international duration, net charges, net duration, total package, package duration, number of CDR

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Function

Memo

Area Detail

Show area prefix, area name, total charges, total duration, package charges, package duration, number of CDR

Account Area

Show account id, account name, area prefix, area name, total charges, total duration, package charges, package duration, number of CDR

Account Balance

Show account id, account name, revenue, expenditure, agent id, agent name

Cards Query

Function

Memo

Phone card bill

Show card number, account id, total charges, total duration, local charges, local duration, domestic charges, domestic duration, international charges, international duration, net charges, net duration, total package, package duration, number of CDR

Bind number bill

Show incoming caller, card number, account id, total charges, total duration, local charges, local duration, domestic charges, domestic duration, international charges, international duration, net charges, net duration, total package, package duration, number of CDR

Clearing Query

Function

Memo

Account clearing

balance

Show account id, account name, number of CDR, total charges, total duration, clearing costs, clearing duration, total profit, package charges, package duration, clearing package amount, clearing package duration, routing clearing account id, routing clearing account name

Clearing account

detail

Show routing clearing account id, routing clearing account name, total charges, total duration, local charges, local duration, domestic charges, domestic duration, international charges, international duration, net charges, net duration, total package, package duration, number of CDR

Clearing gateway

detail

Show gateway id, IP, total charges, total duration, local charges, local duration, domestic charges, domestic duration, international charges, international duration, net charges, net duration, number of CDR

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CDR Analysis

Function

Memo

Connect analysis

Show gateway id, IP, total calls, total unconnected, total connected, total response, average talk time, total talk time

History performance

Show call performance in particular time

Gateway performance

Show gateway performance in particular time

Signaling analysis

Show call signaling flow

Interrupt analysis

Show gateway id, IP, termination reason, total call

Call distribution

Show call distribution, duration distribution, revenue distribution, expenditure distribution

Period connect

analysis

Show total calls, total response, ASR, average talk time in particular time

Gateway Area Analysis

Function

Memo

Mapping area analysis

Show gateway id, area prefix, area name, total calls, total unconnected, total connected, total response, average talk time, total talk time

Routing area analysis

Show gateway id, area prefix, area name, total calls, total unconnected, total connected, total response, average talk time, total talk time

Cross area analysis

Show mapping gateway, routing gateway, area prefix, area name, total calls, total unconnected, total connected, total response, average talk time, total talk time

Data Report

Function

Memo

Bill report

Include revenue detail report, gateway bill report, phone bill report, account area report, account balance report

Cards report

Include phone card bill report, bind number bill report

Clearing report

Include clearing account detail report, clearing gateway detail report, account clearing balance report

Analysis report

Include mapping gateway analysis report, routing gateway analysis report, mapping gateway location analysis report, routing gateway location analysis report, gateway cross location analysis report

Report management

Support generate all reports or special report

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Cards Management

Function

Memo

Create phone card

Create by number of cards, type, password mode, begin card number, password length, money amount, billing rate, package name, agent id, memo

Phone card

Show serial number, management id, card number, password, money amount, overdraft limit, billing rate, package name, agent id, lock type, sold, bind number limit, display caller id, produce time, expire time, active, enable date, memo, type, user’s account id, user’s account name

Active phone card

Show card number, password, display caller id, enable date, number of bind number, bind number limit, account id, account name, memo

Bind number

Show phone number, display caller id, rewrite rule, enable date, directory, card number, account id, memo

Alarm Management

Function

Memo

System alarm

Support alarm type (CPU, memory, pending CDR, softswitch offline, conversation time, database, CDR insert failed), alarm severity, upper, period, voice alarm, voice alarm call number, email alarm, email

Network alarm

Support network device, alarm type (packages receive, bytes receive, packages transmit, bytes transmit), alarm severity, upper, period, voice alarm, voice alarm call number, email alarm, email

Disk alarm

Support device id, alarm type (disk usage), alarm severity, upper, period, voice alarm, voice alarm call number, email alarm, email

Mapping alarm

Support gateway id, alarm type (mapping ACD, mapping ASR, mapping concurrency change), alarm severity, upper, period, voice alarm, voice alarm call number, email alarm, email

Routing alarm

Support gateway id, alarm type (routing ACD, routing ASR, routing concurrency change), alarm severity, upper, period, voice alarm, voice alarm call number, email alarm, email

Balance alarm

Support account id, account type, alarm type (account balance), alarm severity, upper, period, voice alarm, voice alarm call number, email alarm, email

Current alarm

Support alarm object, alarm type, alarm severity, alarm begin, alarm end, alarm value, upper, lower, ACK user, ACK time, memo

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Function

Memo

History alarm

Support alarm object, alarm type, alarm severity, alarm begin, alarm end, alarm value, upper, lower, ACK user, ACK time, memo, cleared user, cleared time

System Management

Function

Memo

User management

Support user creation, authorization

System log

Show operation log, record time, operating user, event

System parameter

Support detailed settings for business

System information

Show license information, CPU, RAM, hard disk, product version

Data maintenance

Include cleanup system log, empty history alarm, clean payment record, clear CDR, clean data report, auto cleanup and backup

Online user

Query current login user

Number Management

Function

Memo

Number section query

Query used and unused number

Mobile area

Set mobile prefix, area code, local area, memo

City code

Set area code, province, city, length of caller, length of callee, area

Area information

Set area prefix, area name, memo

Number transform

Set mapping gateway incoming caller, phone number, routing gateway outbound callee, account id, memo

Black/white list

group

Set black/white number

System while list

Set system white number

Dynamic black list

Show phone number, type, effective date, expiration time, last call time, softswitch

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